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Companies / Toyota

Toyota

9 serious, 2 to watch. Found 19 of 23 practices.
Applies to: everyday users.
Compare with the other 7 car companies we rated →
toyota.com/support/legal-terms (8 Oct 2026)toyota.com/support/privacy-notice (8 Oct 2026)
D

Do you give up the right to sue?Yes

OWNERSHIP AND USE OF THE SITES RESTRICTIONS ON ACCESSING AND USING THE SITES MOBILE SERVICES/APPLICATIONS AVAILABLE THROUGH THE SITES DOWNLOADS FROM THE SITES THIRD-PARTY PRODUCTS AND SERVICES AND LINKS USER-GENERATED CONTENT COPYRIGHT AGENT OTHER COMPLAINTS AND COMMENTS TO TOYOTA FORWARD TO A FRIEND OPPORTUNITIES PRIVACY INDEMNITY AND HOLD HARMLESS DISCLAIMER OF WARRANTIES LIMITATION OF LIABILITIES NO OFFER TO SELL OR LEASE MISCELLANEOUS DISPUTES/ARBITRATION CONTACT US 1. DESCRIPTION OF THE SITES.
toyota.com/support/legal-terms, lines 16–33
In plain wordsThis clause includes a section on "DISPUTES/ARBITRATION," which typically means you must resolve legal problems through private arbitration instead of a trial. This also usually prevents you from participating in class action lawsuits against the company.

4 of 4 other car companies we rated do this too.

Do they get wide rights to what you post or upload?Yes

TOYOTA IS NOT RESPONSIBLE FOR A USER'S OR VISITOR'S MISUSE OR MISAPPROPRIATION OF ANY USER CONTENT YOU POST TO THE SITES. By posting any User Content at the Sites, you hereby grant Toyota a royalty-free, fully paid up, perpetual, irrevocable, non-exclusive and fully sublicensable right and license to use, reproduce, modify, adapt, publish, translate, combine with other works, create derivative works from, distribute, perform, edit and display such User Content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. You specifically waive any "moral rights" in and to the User Content.
toyota.com/support/legal-terms, lines 82–83
In plain wordsBy posting content, you give Toyota permanent and unlimited permission to use, change, and share your posts with others without paying you. They can even use your content in new ways or on different platforms forever, and you cannot stop them.

2 of 3 other car companies we rated do this too.

Do they sell or share your data?Yes

Program Partners. We may disclose your Personal Information to advertisers, sponsors, or other parties that participate in or administer our Programs or provide marketing or promotional assistance and "powered by" partners or partners in co-branded sites. Your Personal Information may also be used by us or shared with our subsidiaries, affiliates, sponsors, partners, advertisers or other parties to provide you with product information and promotional and other offers. If you choose to participate in a Program, your Personal Information may also be disclosed to our Program partners and may be used by our Program partners in accordance with their own privacy notices.
toyota.com/support/privacy-notice, lines 253–253
In plain wordsThe company shares your personal information with advertisers, sponsors, and various partners to send you marketing and promotional offers. Once your data is shared with these partners, it is subject to their own privacy rules instead of this company's policy.

7 of 7 other car companies we rated do this too.

Do they refuse responsibility when things break?Yes

OWNERSHIP AND USE OF THE SITES RESTRICTIONS ON ACCESSING AND USING THE SITES MOBILE SERVICES/APPLICATIONS AVAILABLE THROUGH THE SITES DOWNLOADS FROM THE SITES THIRD-PARTY PRODUCTS AND SERVICES AND LINKS USER-GENERATED CONTENT COPYRIGHT AGENT OTHER COMPLAINTS AND COMMENTS TO TOYOTA FORWARD TO A FRIEND OPPORTUNITIES PRIVACY INDEMNITY AND HOLD HARMLESS DISCLAIMER OF WARRANTIES LIMITATION OF LIABILITIES NO OFFER TO SELL OR LEASE MISCELLANEOUS DISPUTES/ARBITRATION CONTACT US 1. DESCRIPTION OF THE SITES.
toyota.com/support/legal-terms, lines 16–33
In plain wordsThis clause includes sections for "Disclaimer of Warranties" and "Limitation of Liabilities," which allow the company to avoid responsibility for errors and limit how much they have to pay you if something goes wrong. This means you likely have very little legal recourse if the service fails or causes you harm.

6 of 6 other car companies we rated do this too.

Do they use what you post to train AI?Yes

, including by providing more relevant content, advertisements, and offers over time and across multiple devices; Offer other products and services to you that you may be interested in; Conduct internal research, design, marketing analysis, and analytics purposes, including to improve customer satisfaction and the Platforms, our vehicles and other products, and our services; Conduct AI Research (as defined above); Quality control purposes; Comply with laws or other legal obligations, including for dispute resolution purposes; Comply with license obligations; Carry out B2B functions; For purposes disclosed at the time you provide your Personal Information or otherwise with your consent. ; and
toyota.com/support/privacy-notice, lines 240–248
In plain wordsThis clause allows the company to use your data for "AI Research" and to improve their products and services. This means your content and information could be used to train their artificial intelligence models.

3 of 4 other car companies we rated do this too.

Can they cut you off any time?Yes

Toyota grants you a limited, non-exclusive, non-transferable, revocable right and license to access and use the Sites (including the Content and Mobile Services (as defined below)) for your own personal non-commercial use, subject to your compliance with these Terms, including, without limitation, the restrictions on use of the Sites. Toyota may, in its sole discretion, suspend, discontinue or terminate this license to you at any time for any reason.
toyota.com/support/legal-terms, lines 44–45
In plain wordsToyota has the power to stop your access to their website and services whenever they want, for any reason, without needing to give you a warning.

2 of 6 other car companies we rated do this too.

Do they track you across sites, apps or places?Yes

A Device Identifier is a number that is assigned to your Device when you access a website or its servers, and our computers identify your device by its Device Identifier. We, and our affiliates, service providers, business partners, and other parties, including authorized dealers, may use a Device Identifier to, among other things, administer the Platforms; help diagnose problems with our servers; analyze trends; track users' web page movements over time and across different websites, Platforms, or other mobile, online, or offline services; help identify you and your shopping cart; and gather broad demographic information for aggregate use.
toyota.com/support/privacy-notice, lines 226–226
In plain wordsThe company and its partners can track your online movements across different websites and services using a unique ID assigned to your device. They also use your IP address to identify your specific device and location.

7 of 7 other car companies we rated do this too.

Do they own your ideas and feedback?Yes

Any comments, suggestions, or feedback relating to the Sites (collectively "Feedback") submitted to Toyota shall become the property of Toyota. Toyota will not be required to treat any Feedback as confidential, and will not be liable for any ideas (including without limitation, product, services, application, site, or advertising ideas) and will not incur any liability as a result of any similarities that may appear in the Sites, or its operations or business, in the future.
toyota.com/support/legal-terms, lines 103–103
In plain wordsAnything you suggest or share with the company becomes their property to use however they want. They do not have to pay you or keep your ideas private.

2 of 3 other car companies we rated do this too.

Do you pay their legal bills?Yes

OWNERSHIP AND USE OF THE SITES RESTRICTIONS ON ACCESSING AND USING THE SITES MOBILE SERVICES/APPLICATIONS AVAILABLE THROUGH THE SITES DOWNLOADS FROM THE SITES THIRD-PARTY PRODUCTS AND SERVICES AND LINKS USER-GENERATED CONTENT COPYRIGHT AGENT OTHER COMPLAINTS AND COMMENTS TO TOYOTA FORWARD TO A FRIEND OPPORTUNITIES PRIVACY INDEMNITY AND HOLD HARMLESS DISCLAIMER OF WARRANTIES LIMITATION OF LIABILITIES NO OFFER TO SELL OR LEASE MISCELLANEOUS DISPUTES/ARBITRATION CONTACT US 1. DESCRIPTION OF THE SITES.
toyota.com/support/legal-terms, lines 16–33
In plain wordsThis clause includes an "Indemnity and Hold Harmless" section, which means you may have to pay the company back for their legal fees and losses if your actions lead to a lawsuit against them.

7 of 7 other car companies we rated do this too.

Do they use your data to target ads?Partly

Below, we describe the categories of Personal Information we may sell or share for targeted advertising currently and in the preceding 12 months. We also describe the third parties who received or may receive the Personal Information and the business or commercial purpose for the sale or sharing. However, we do not knowingly sell, share, use for targeted advertising, or disclose the Personal Information of minors under the age of 18. For more information about opting out of the sale or sharing of your Personal Information, please see the Your Privacy Rights section below.
toyota.com/support/privacy-notice, lines 340–344
In plain wordsThe company shares your personal information with third parties to show you targeted advertisements. You have the option to opt out of this practice in the privacy settings.

7 of 7 other car companies we rated do this too.

Can they hand your data to authorities without telling you?Partly

Publicly available information: information that is lawfully made available to the general public through government records, by you or from widely distributed media, or by a person to whom you have disclosed the information, unless you have restricted the information to a specific audience. De-identified (which we commit to keep de-identified), anonymized, or aggregated information.
toyota.com/support/privacy-notice, lines 179–183
In plain wordsThis clause does not promise to notify you if your data is shared with authorities. It focuses on defining what types of information are included in their policies rather than guaranteeing a warning before data is handed over.

7 of 7 other car companies we rated do this too.

Checked, nothing hostile

  • Lets you delete your account or data.
  • Does not say it reads your private messages.
  • Does not lock you into a year-long or longer commitment or charge you to leave early.
  • Does not keep its rights to your content once you delete it or leave.
  • Does not say your data can pass to a buyer if the company is sold or fails.
  • Does not say it shows your name, photo or activity in ads.
  • Does not say it keeps your data forever or after you delete your account.
  • Does not force disputes into a specific far-away court.

Not covered by these documents

The documents we read do not mention these practices, which usually live in a document we haven’t read yet:

  • Can they change the deal without asking?
  • Do they combine your data across products?
  • Are they off the hook if your data leaks?
  • Does your subscription renew by itself?