TermsRating
Companies / Subaru / Terms of Service

Subaru Terms of Service

4 serious. Found 6 of 23 practices.
Applies to: everyday users.
Compare with the other 7 car companies we rated →
subaru.com/support/terms-and-conditions.html (8 Oct 2026)
F

Do you give up the right to sue?Yes

IF YOU OBJECT TO THESE CONDITIONS OF USE OR ANY FUTURE CHANGES, YOUR SOLE RECOURSE SHALL BE TO CEASE USING THE SITE. CONTINUED USE OF THE SITE FOLLOWING THE EFFECTIVE DATE OF ANY SUCH CHANGES SHALL INDICATE YOUR ACKNOWLEDGEMENT AND ACCEPTANCE OF SUCH CHANGES. THESE CONDITIONS OF USE CONTAIN AN ARBITRATION PROVISION WITH CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS. IT REQUIRES THAT DISPUTES BE RESOLVED INDIVIDUALLY IN BINDING ARBITRATION OR SMALL CLAIMS COURT. DISPUTES IN ARBITRATION AND SMALL CLAIMS COURT ARE RESOLVED WITHOUT A JURY TRIAL AND WITH LESS DISCOVERY AND LESS APPELLATE REVIEW THAN IN COURT.
subaru.com/support/terms-and-conditions.html, lines 881–882
In plain wordsBy using this website, you agree that you cannot sue the company in a regular court or join a group lawsuit. Instead, any legal disagreements must be handled one-on-one through arbitration or small claims court.

Do they refuse responsibility when things break?Yes

BY USING THIS SITE, YOU ARE AGREEING TO THIS PRIVACY POLICY AND YOU WILL BE BOUND BY THE TERMS OF SUCH PRIVACY POLICY. No Warranties or Representations Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title or non-infringement.
subaru.com/support/terms-and-conditions.html, lines 897–899
In plain wordsThis clause states that the website is provided "as is" and specifically disclaims all guarantees, including that the information is accurate or suitable for any specific use. This means you cannot hold the company responsible if the information on the site is incorrect or fails to meet your needs.

Do you pay their legal bills?Yes

By using this site you agree that you will defend, indemnify, and hold harmless Subaru and its affiliates, their respective distributors, dealers, dealer associations and advertising and promotions agencies, together with their respective employees, agents, directors, officers and shareholders, from and against all the liabilities, claims, damages and expenses (including reasonable attorneys' fees and costs) arising out of your use of this site, your breach or alleged breach of these Conditions of Use, and/or your breach or alleged violation of the patent, copyright, trademark, proprietary or other rights of third parties.
subaru.com/support/terms-and-conditions.html, lines 924–925
In plain wordsIf Subaru gets sued because of something you did on the site, you are responsible for paying their legal fees and any damages they lose. You must also pay for their lawyers and help them defend themselves in court.

Do they own your ideas and feedback?Yes

This includes submission of unsolicited product concepts or ideas as well as any other type of ideas or suggestions. Without making any judgment on their content or quality, it has been our longstanding company policy to discourage unsolicited suggestions or ideas. If you do transmit unsolicited ideas or suggestions to us, you acknowledge and agree that they become our property and that Subaru, its affiliates, and designees may use those ideas or suggestions in any manner, at any time, and for any reason they choose with no obligation to pay you compensation.
subaru.com/support/terms-and-conditions.html, lines 903–903
In plain wordsIf you send any ideas or suggestions to the company, they can use them however they want without paying you anything. You will not own the rights to any feedback you submit.

Checked, nothing hostile

  • Does not keep its rights to your content once you delete it or leave.
  • Does not say it can close your account at any time without a reason or warning.

Not covered by these documents

The documents we read do not mention these practices, which usually live in a document we haven’t read yet:

  • Do they sell or share your data?
  • Do they get wide rights to what you post or upload?
  • Do they refuse to let you delete your account?
  • Can they read your private messages?
  • Can they change the deal without asking?
  • Do they use what you post to train AI?
  • Do they lock you in for a year or more?
  • Do they track you across sites, apps or places?
  • Do they keep your data after you leave?
  • Do they use your data to target ads?
  • Can your name or photo appear in ads?
  • Do they combine your data across products?
  • Can they hand your data to authorities without telling you?
  • Can your data go to a buyer if the company is sold?
  • Are they off the hook if your data leaks?
  • Does your subscription renew by itself?
  • Must disputes be settled in their chosen court?