TermsRating
Companies / Subaru

Subaru

7 serious, 3 to watch. Found 15 of 23 practices.
Applies to: everyday users.
D

Do they sell or share your data?Yes

We will share your identifiers (name and email address) with our email marketing provider to send you the marketing emails and with third parties with which we partner with for promotions, events, sweepstakes, contests, and other similar activities (“Promotion Partners”) for them to send you information regarding events, sweepstakes, promotions and contests that may be of interest to you. To opt out of this sharing, please visit Do Not Sell or Share My Personal Information. You can unsubscribe from marketing emails at any time by clicking on the “unsubscribe” link in each email.
subaru.com/support/privacy-policies, lines 1972–1972
In plain wordsThe company shares your name and email address with partner companies so they can send you their own advertisements and promotional offers.

7 of 7 other car companies we rated do this too.

Do you give up the right to sue?Yes

IF YOU OBJECT TO THESE CONDITIONS OF USE OR ANY FUTURE CHANGES, YOUR SOLE RECOURSE SHALL BE TO CEASE USING THE SITE. CONTINUED USE OF THE SITE FOLLOWING THE EFFECTIVE DATE OF ANY SUCH CHANGES SHALL INDICATE YOUR ACKNOWLEDGEMENT AND ACCEPTANCE OF SUCH CHANGES. THESE CONDITIONS OF USE CONTAIN AN ARBITRATION PROVISION WITH CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS. IT REQUIRES THAT DISPUTES BE RESOLVED INDIVIDUALLY IN BINDING ARBITRATION OR SMALL CLAIMS COURT. DISPUTES IN ARBITRATION AND SMALL CLAIMS COURT ARE RESOLVED WITHOUT A JURY TRIAL AND WITH LESS DISCOVERY AND LESS APPELLATE REVIEW THAN IN COURT.
subaru.com/support/terms-and-conditions.html, lines 881–882
In plain wordsBy using this website, you agree that you cannot sue the company in a regular court or join a group lawsuit. Instead, any legal disagreements must be handled one-on-one through arbitration or small claims court.

4 of 4 other car companies we rated do this too.

Do they refuse responsibility when things break?Yes

BY USING THIS SITE, YOU ARE AGREEING TO THIS PRIVACY POLICY AND YOU WILL BE BOUND BY THE TERMS OF SUCH PRIVACY POLICY. No Warranties or Representations Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title or non-infringement.
subaru.com/support/terms-and-conditions.html, lines 897–899
In plain wordsThis clause states that the website is provided "as is" and specifically disclaims all guarantees, including that the information is accurate or suitable for any specific use. This means you cannot hold the company responsible if the information on the site is incorrect or fails to meet your needs.

6 of 6 other car companies we rated do this too.

Do they use your data to target ads?Yes

We will also use this information to add you to our email marketing list and communicate with you via email or physical mailer regarding future events, promotions, contests, and sweepstakes that may be of interest to you. We will share this information with our service providers that help us put on the event. To stop the marketing communications, please click here. For more information on how we use your information in connection with marketing communications see the “Subscribe to the Subaru Email Newsletter” section here. We will also share your information with our Promotion Providers to market our future events, promotions, contests, and sweepstakes.
subaru.com/support/privacy-policies, lines 1978–1978
In plain wordsWhen you sign up, your contact details will be added to a marketing list to send you personalized updates about future events and promotions. They may also share your information with third-party providers to market these offers to you.

7 of 7 other car companies we rated do this too.

Do they track you across sites, apps or places?Yes

you provide, we also collect internet and other network activity information, including without limitation IP address, device identifiers, mobile device IDs, operating system, browser information etc automatically via trackers like pixels, cookies, web beacons, SDKs etc to: (i) provide the Technology Services; (ii) track you within the Technology Services; (iii) enhance user experience; (iv) conduct analytics to improve the Technology Services; (v) prevent fraudulent use of the Technology Services and detect unlawful activity; (vi) diagnose and repair Technology Services errors, and, in cases of abuse, track and mitigate the abuse and (vii) provide targeted advertising based on your behavio
subaru.com/support/privacy-policies, lines 1939–1939
In plain wordsThe company tracks your activity, device information, and location-related data (via IP address) to show you targeted ads based on your behavior on other websites. They also use various tracking tools to monitor how you use their services.

7 of 7 other car companies we rated do this too.

Do you pay their legal bills?Yes

By using this site you agree that you will defend, indemnify, and hold harmless Subaru and its affiliates, their respective distributors, dealers, dealer associations and advertising and promotions agencies, together with their respective employees, agents, directors, officers and shareholders, from and against all the liabilities, claims, damages and expenses (including reasonable attorneys' fees and costs) arising out of your use of this site, your breach or alleged breach of these Conditions of Use, and/or your breach or alleged violation of the patent, copyright, trademark, proprietary or other rights of third parties.
subaru.com/support/terms-and-conditions.html, lines 924–925
In plain wordsIf Subaru gets sued because of something you did on the site, you are responsible for paying their legal fees and any damages they lose. You must also pay for their lawyers and help them defend themselves in court.

7 of 7 other car companies we rated do this too.

Do they own your ideas and feedback?Yes

This includes submission of unsolicited product concepts or ideas as well as any other type of ideas or suggestions. Without making any judgment on their content or quality, it has been our longstanding company policy to discourage unsolicited suggestions or ideas. If you do transmit unsolicited ideas or suggestions to us, you acknowledge and agree that they become our property and that Subaru, its affiliates, and designees may use those ideas or suggestions in any manner, at any time, and for any reason they choose with no obligation to pay you compensation.
subaru.com/support/terms-and-conditions.html, lines 903–903
In plain wordsIf you send any ideas or suggestions to the company, they can use them however they want without paying you anything. You will not own the rights to any feedback you submit.

2 of 3 other car companies we rated do this too.

Can your data go to a buyer if the company is sold?Partly

In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, we would share personal information with third parties, including the buyer or target (and their agents and advisors) for the purpose of facilitating and completing the transaction. We will also share personal information with third parties if we undergo bankruptcy or liquidation, in the course of such proceedings. For legal purposes.
subaru.com/support/privacy-policies, lines 1992–1993
In plain wordsIf the company is sold, merges with another business, or goes bankrupt, your personal information may be transferred to the new owners or the parties involved in the legal proceedings.

6 of 7 other car companies we rated do this too.

Can they hand your data to authorities without telling you?Partly

We will share your personal information where we are legally required to do so, such as in response to court orders, law enforcement or legal process, including for national security purposes; to establish, protect, or exercise our legal rights, as required to enforce our terms of service or other contracts; to defend against legal claims or demands; to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; or to comply with the requirements of any applicable law. With your consent.
subaru.com/support/privacy-policies, lines 1994–1995
In plain wordsThe company can share your data with law enforcement or government agencies for legal reasons without promising to notify you. They only mention notifying you if you provide your consent.

7 of 7 other car companies we rated do this too.

Can your name or photo appear in ads?Partly

Participate in events, sweepstakes, promotions, and contests. Subaru occasionally partners with trusted third parties (each, a “Promotions Partner”) for promotions, events, sweepstakes, contests, and other similar activities (collectively, “Promotions”), and may share your identifiers such as name, telephone number, address and email address with such Promotions Partners for Subaru’s marketing purposes and for the Promotions Partners’ own marketing purposes. To opt out of this sharing, please visit Do Not Sell or Share My Personal Information. The use of your personal information by Promotions Partners for their own purposes will be subject to their privacy policies.
subaru.com/support/privacy-policies, lines 1978–1980
In plain wordsSubaru may share your name, phone number, address, and email with partners for marketing and contests. This means your contact details could be used by other companies to show you advertisements.

None of the 6 other car companies we rated do this.

Checked, nothing hostile

  • Does not say it reads your private messages.
  • Lets you delete your account or data.
  • Does not keep its rights to your content once you delete it or leave.
  • Does not say it can close your account at any time without a reason or warning.
  • Does not lock you into a year-long or longer commitment or charge you to leave early.

Not covered by these documents

The documents we read do not mention these practices, which usually live in a document we haven’t read yet:

  • Do they get wide rights to what you post or upload?
  • Can they change the deal without asking?
  • Do they use what you post to train AI?
  • Do they keep your data after you leave?
  • Do they combine your data across products?
  • Are they off the hook if your data leaks?
  • Does your subscription renew by itself?
  • Must disputes be settled in their chosen court?