Companies / EcoFlow / Privacy Policy

EcoFlow Privacy Policy

3 serious, 4 to watch. Found 10 of 23 practices.

account.ecoflow.com/agreement/en-us/PrivacyPolicy.html?tblci=GiAkuLpxVlX5L8Dl0jh (7 Oct 2026)

Do they sell or share your data?Yes

is a detailed explanation of how we handle the sharing and disclosure of personal information: Categories of Consumers’ Personal Information We Share We may share the following categories of consumers’ personal information with third parties: Identifiers: Including but not limited to your name, email address, mailing address, phone number, and other similar identifiers. Commercial Information: Such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

account.ecoflow.com/agreement/en-us/PrivacyPolicy.html?tblci=GiAkuLpxVlX5L8Dl0jh, lines 1503–1521

In plain wordsThe company shares your name, contact details, purchase history, and online browsing habits with other companies. This means your information is being passed to third parties, which could include advertisers or marketing partners.

Do they use what you post to train AI?Yes

If you have questions about our automated decision making, you may contact us as set forth in “Contact Us” below. De-identified and Aggregated Information. We may use personal information and other information about you to create de-identified and/or aggregated information, such as de-identified demographic information, de-identified location information, information about the device from which you access our Services, or other analyses we create. AI Chat Assistant. We may use the information you provide through the AI assistant to help improve the quality, accuracy, and reliability of the service. If third-party AI services (such as OpenAI or

account.ecoflow.com/agreement/en-us/PrivacyPolicy.html?tblci=GiAkuLpxVlX5L8Dl0jh, lines 898–912

In plain wordsThe company can use the information you type into the AI assistant to train and improve its models. This means your inputs may be used to help the service learn, which could include your personal data or content.

Can they change the deal without asking?Yes

For purposes of this Privacy Policy, “material changes” shall include but are not limited to: significant modifications to the types of personal information collected, substantial alterations in how we use or share personal information, or changes to your legal rights or remedies under this Privacy Policy. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect.

account.ecoflow.com/agreement/en-us/PrivacyPolicy.html?tblci=GiAkuLpxVlX5L8Dl0jh, lines 1607–1620

In plain wordsThe company can change the rules, and if they notify you of a major change, your continued use of the app means you have automatically agreed to the new terms.

Do they track you across sites, apps or places?Partly

An IP address is a number that identifies a device connected to the internet. For most devices, the IP address changes on at least a weekly basis. Our Service Providers may also get device identifiers and specific information about the browser you use. In some cases, this information may be unique to you. Additionally, our website uses pixels which are HTML code snippets that are loaded when a user visits a website or opens an email. It is useful for tracking user behavior and activity. With a tracking pixel, advertisers can get data for online marketing, web analysis or email marketing. If such data is analyzed in a particular way, the data collected through these

account.ecoflow.com/agreement/en-us/PrivacyPolicy.html?tblci=GiAkuLpxVlX5L8Dl0jh, lines 1285–1299

In plain wordsThe company and its partners can track your online behavior, your location (via IP address), and your specific device details. They also use invisible pixels to monitor how you interact with their websites and emails for advertising purposes.

Can they hand your data to authorities without telling you?Partly

We may process your personal information to comply with our legal obligation in certain circumstances including but not limited to: To law enforcement authorities, government or public agencies or officials, regulators, and/or any other person or entity with appropriate legal authority or justification for receipt of such information, if required or permitted to do so by law or legal process; When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity; When the information is required for the prevention, investigation, detection or prosecution of criminal

account.ecoflow.com/agreement/en-us/PrivacyPolicy.html?tblci=GiAkuLpxVlX5L8Dl0jh, lines 913–930

In plain wordsThe company can share your information with government agencies or law enforcement if required by law or if they believe it is necessary to prevent harm. The clause also notes they may do this "if permitted to do so by law," meaning they might not be allowed to tell you when they are handing over your data.

Do they use your data to target ads?Partly

offenses or the execution of criminal penalties, or for the enforcement of civil law claims. Marketing and advertising, such as providing product and service recommendations, which may include targeted ads. You may opt out of such communications by using the unsubscribe link in our emails or adjusting your notification settings in the EcoFlow app. You may also contact us at privacy@ecoflow.com. Enable and optimize voice assistant functionality, including wake word detection, speech recognition, and voice responses through integration with trusted third-party providers.

account.ecoflow.com/agreement/en-us/PrivacyPolicy.html?tblci=GiAkuLpxVlX5L8Dl0jh, lines 931–946

In plain wordsThe company uses your information to provide product recommendations and targeted advertisements. You can stop these personalized communications by unsubscribing from their emails or changing your app settings.

Can your data go to a buyer if the company is sold?Partly

raudulent or illegal activity, and prosecuting those responsible for that activity; Measuring interest in and engagement with our Services; Improving, upgrading or enhancing our Services; Developing new products and Services; Ensuring internal quality control and safety; Authenticating and verifying individual identities, including requests to exercise your rights under this policy; Debugging to identify and fix errors with our Services; Conducting audits related to interactions, transactions, and other compliance-related activities; Sharing information with third parties as necessary to provide our Services; Enforcing our agreements and policies; Evaluating or Conduct a merger, divestiture,

account.ecoflow.com/agreement/en-us/PrivacyPolicy.html?tblci=GiAkuLpxVlX5L8Dl0jh, lines 857–879

In plain wordsIf the company is sold, merges with another business, or undergoes a restructuring, your personal information may be transferred to the new owner.

Checked, nothing hostile

Does not say it joins your data across its products into one profile.
Does not say it shows your name, photo or activity in ads.
Does not say it keeps your data forever or after you delete your account.

Not covered by these documents

The documents we read do not mention these practices, which usually live in a document we haven’t read yet:

Do you give up the right to sue?
Do they get wide rights to what you post or upload?
Do they refuse to let you delete your account?
Can they read your private messages?
Do they lock you in for a year or more?
Do they refuse responsibility when things break?
Can they cut you off any time?
Do they keep rights to your content after you leave?
Are they off the hook if your data leaks?
Does your subscription renew by itself?
Do you pay their legal bills?
Must disputes be settled in their chosen court?
Do they own your ideas and feedback?