TermsRating
Companies / TCL

TCL

6 serious, 4 to watch. Found 14 of 23 practices.
us.tcl.com/policies/terms-of-service (5 Oct 2026)us.tcl.com/policies/privacy-policy (5 Oct 2026)
D

Do you give up the right to sue?Yes

Some jurisdictions also limit disclaimers or limitations of liability for personal injury from consumer products, so this limitation may not apply to personal injury claims. Binding Arbitration PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES TCL AND YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS AND LIMITS THE MANNER IN WHICH TCL AND YOU CAN SEEK RELIEF UNDER THESE TERMS. IN PARTICULAR, TCL AND YOU AGREE TO GIVE UP OUR RIGHTS TO BRING CERTAIN DISPUTES BEFORE A JURY OR RESOLVE CERTAIN CLAIMS IN COURT OR AS A MEMBER OF A CLASS PROCEEDING. Binding Arbitration.
us.tcl.com/policies/terms-of-service, lines 85–88
In plain wordsBy agreeing to these terms, you are giving up your right to take disputes to a jury or a court and are instead agreeing to resolve them through private arbitration. You are also agreeing that you cannot join other people in a class-action lawsuit against the company.

3 of 3 other smart TV and consumer electronics companies we rated do this too.

Do they sell or share your data?Yes

With third parties for marketing purposes - We may make your Personal Data available to third parties that we partner with to offer marketing communications from us. You can always opt-out of such communication by following the unsubscribe instructions in such a communication. With our service providers and business partners - We engage third party service providers and business partners to perform functions on our behalf (for example, to support the delivery of our products, or the website) and may need to disclose your Personal Data to those third parties to perform the function they have been engaged for.
us.tcl.com/policies/privacy-policy, lines 219–221
In plain wordsThe company may share your information with marketing partners so they can send you advertisements. You can stop these marketing messages at any time by using the unsubscribe link.

6 of 9 other smart TV and consumer electronics companies we rated do this too.

Do they refuse responsibility when things break?Yes

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ANY TCL PARTIES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE, INCOME OR PROFITS, LOSS OF USE OR DATA, LOSS OR DIMINUTION IN VALUE OF ASSETS OR SECURITIES, OR DAMAGES FOR BUSINESS INTERRUPTION) ARISING OUT OF OR IN ANY WAY RELATED TO THE ACCESS OR USE OF THE SERVICES OR CONTENT OR THE ORDER, RECEIPT OR USE OF ANY PRODUCT OR OTHERWISE RELATED TO THESE TERMS (INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY ANY USER ON ANY INFORMATION OBTAINED FROM TCL, OR FROM MISTAKES, OMISSIONS, INTE
us.tcl.com/policies/terms-of-service, lines 83–83
In plain wordsThis clause means the company is not responsible for paying you for indirect losses, such as lost profits, lost data, or business interruptions, even if they are at fault. It significantly limits your ability to recover compensation for many types of damages caused by using their products or services.

5 of 6 other smart TV and consumer electronics companies we rated do this too.

Do they use your data to target ads?Yes

Like many companies, we use services that help deliver cross context behavioral ads to you as described above. Certain laws may classify our use of some of these services as “selling” or “sharing” of your Personal Data, or as “targeted advertising.” You can always opt-out of this use of your Personal Data, as indicated below. You can opt out on our website: Cookie banner Browser settings: With regards to some of the popular browsers you can find more information by clicking on the following relevant links: Google Chrome ; Microsoft Edge; Mozilla Firefox; Microsoft Internet Explorer; Opera and Apple Safari.
us.tcl.com/policies/privacy-policy, lines 243–248
In plain wordsThe company uses your information to show you ads based on your browsing habits and interests. You can stop this from happening by changing your browser settings or using ad-blocking tools.

7 of 8 other smart TV and consumer electronics companies we rated do this too.

Can they change the deal without asking?Yes

TCL reserves the right to change or modify these Terms at any time and in our sole discretion. The latest version of these Terms will be posted on this Site, and you should review these Terms before purchasing any product or services that are available through this Site. By continuing to access or use the Services in any way after such notice has been provided, you confirm your acceptance of the revised Terms and all the terms and policies incorporated therein by reference. We encourage you to review the Terms frequently to ensure that you understand the terms and conditions that apply when you access or use the Services or make an order (“Order”).
us.tcl.com/policies/terms-of-service, lines 46–46
In plain wordsThe company can change the rules whenever they want, and if you keep using their website, you are automatically agreeing to the new rules. It is your responsibility to check the terms regularly to see if anything has changed.

5 of 5 other smart TV and consumer electronics companies we rated do this too.

Do you pay their legal bills?Yes

To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless TCL, and our respective past, present and future employees, officers, directors, contractors, consultants, equity holders, suppliers, vendors, service providers, parent companies, subsidiaries, affiliates, agents, representatives, predecessors, successors and assigns (individually and collectively, the “TCL Parties”), from and against all actual or alleged TCL Parties or third party claims, damages, awards, judgments, losses, liabilities, obligations, penalties, interest, fees, expenses (including, without limitation, attorneys’ fees and expenses) and costs (including, without limitation, cour
us.tcl.com/policies/terms-of-service, lines 81–81
In plain wordsThis clause means that if the company faces any legal claims or costs related to your actions, you are responsible for paying their lawyers, court fees, and any resulting damages. You are essentially agreeing to pay their legal bills and cover their losses.

3 of 3 other smart TV and consumer electronics companies we rated do this too.

Can they hand your data to authorities without telling you?Partly

To comply with laws – TCL may disclose your Personal Data to any competent law enforcement body, regulatory or government agency, court or other third party where we believe disclosure is necessary (i) in response to a valid court order, subpoena, government investigation, or as otherwise required by law, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person; we also reserve the right to report to law enforcement agencies
us.tcl.com/policies/privacy-policy, lines 222–223
In plain wordsThe company can share your information with government agencies or law enforcement if they believe it is necessary or required by law, and they do not promise to notify you when this happens.

6 of 7 other smart TV and consumer electronics companies we rated do this too.

Do they track you across sites, apps or places?Partly

TCL Mobile, Tablet and Wearable Device. We may process special categories of Personal Data such as biometrics data when you use certain applications on TCL mobile, tablet or wearable device. We process your sensitive Personal Data based on your explicit consent, and you may withdraw your consent to such processing at any time with effects to the future. However, you should be aware that if you choose to do so we may be unable to continue to provide certain services to you. Use of Non-Personally Identifiable Information
us.tcl.com/policies/privacy-policy, lines 189–190
In plain wordsThe company may collect your biometric data (like fingerprints or facial recognition) when you use specific apps on their devices. While you must give permission for this to happen, you might lose access to certain features if you decide to opt out.

6 of 6 other smart TV and consumer electronics companies we rated do this too.

Can your data go to a buyer if the company is sold?Partly

As part of a business transfer – TCL may disclose, assign and/or transfer your Personal Data a third party as part of any actual or proposed divestiture, merger, acquisition, joint venture, bankruptcy, dissolution, reorganization, or any other similar transaction or proceeding.
us.tcl.com/policies/privacy-policy, lines 222–223
In plain wordsIf the company is sold, merges with another business, or goes through bankruptcy, your personal information may be transferred to the new owner or the parties involved in the deal.

4 of 6 other smart TV and consumer electronics companies we rated do this too.

Do they keep your data after you leave?Partly

TCL retains your Personal Data as long as we need to comply with a legal obligation to which it is subject or defend claims brought against us. YOUR RIGHTS We care about your privacy and respect your privacy choice. You have the below listed rights with regard to the Personal Data we have collected about you: Right to Know You have the right to request that we disclose certain information to you about our collection and use of your Personal Data, including the specific pieces of Personal Data we have collected about you, the source of that information, the purposes for which we collect it, and the third parties and service providers with whom we share it. Right to Access/Portability
us.tcl.com/policies/privacy-policy, lines 231–236
In plain wordsThe company may keep your data even after you stop using their services if they believe they need it for legal reasons or to protect themselves in lawsuits. This means your information is not necessarily deleted immediately upon your request or account closure.

1 of 3 other smart TV and consumer electronics companies we rated do this too.

Checked, nothing hostile

  • Does not say it can close your account at any time without a reason or warning.
  • Does not lock you into a year-long or longer commitment or charge you to leave early.
  • Does not say it shows your name, photo or activity in ads.
  • Does not force disputes into a specific far-away court.

Not covered by these documents

The documents we read do not mention these practices, which usually live in a document we haven’t read yet:

  • Do they get wide rights to what you post or upload?
  • Do they refuse to let you delete your account?
  • Can they read your private messages?
  • Do they use what you post to train AI?
  • Do they keep rights to your content after you leave?
  • Do they combine your data across products?
  • Are they off the hook if your data leaks?
  • Does your subscription renew by itself?
  • Do they own your ideas and feedback?