TermsRating
Companies / Sony / General / Terms of Service

Sony Terms of Service

5 serious. Found 6 of 23 practices.
electronics.sony.com/terms-of-use (5 Oct 2026)
F

Do you give up the right to sue?Yes

You and Sony agree that all Disputes shall be resolved exclusively through binding arbitration. YOU UNDERSTAND AND ACKNOWLEDGE THAT BY AGREEING TO ARBITRATION, YOU ARE GIVING UP THE RIGHT TO LITIGATE (OR PARTICIPATE IN AS A PARTY OR CLASS MEMBER) ANY DISPUTES IN COURT. You also agree that ANY DISPUTE RESOLUTION PROCEEDING WILL ONLY CONSIDER YOUR INDIVIDUAL CLAIMS, AND BOTH PARTIES AGREE NOT TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION, OR PRIVATE ATTORNEY GENERAL ACTION.
electronics.sony.com/terms-of-use, lines 109–110
In plain wordsYou cannot sue Sony in a regular court or join a group lawsuit; instead, you must settle disagreements through a private process called arbitration. The only exception is that you can still use small claims court for disputes involving $15,000 or less.

Do they refuse responsibility when things break?Yes

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL SONY’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) EXCEED $100.00. Copyright Notice
electronics.sony.com/terms-of-use, lines 89–90
In plain wordsThis clause states that Sony is not responsible for most types of damages, even if they are at fault due to negligence. Furthermore, it limits the maximum amount of money you can recover from them to just $100.00.

Can they change the deal without asking?Yes

Sony may add to, change, or remove any part of these Website Terms of Use at any time, without notice. Any changes to these Website Terms of Use or any terms posted on this Website apply as soon as they are posted. By continuing to use this Website after any changes are posted, you are indicating your acceptance of those changes. Sony may add, change, discontinue, remove, or suspend any other Content posted on this Website, including features and specifications of products described or depicted on the Website, temporarily or permanently, at any time, without notice and without liability.
electronics.sony.com/terms-of-use, lines 84–85
In plain wordsSony can update these rules whenever they want without telling you first. If you keep using the website, you are automatically agreeing to all the new changes.

Do you pay their legal bills?Yes

You agree to indemnify, defend, and hold harmless Sony, its subsidiaries, affiliates, related entities and each of their officers, directors, employees, information providers, distributors, authorized retailers, licensors and licensees, and agents (collectively, “Indemnified Parties”), from and against any and all liability and costs (including, without limitation, attorneys’ fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Website Terms of Use or the representations, warranties, and covenants herein. You will cooperate as fully as reasonably required in Sony’s defense of any claim.
electronics.sony.com/terms-of-use, lines 86–86
In plain wordsIf you break the rules of this agreement, you must pay for Sony's legal fees and any costs they face from resulting lawsuits. You are also required to help them defend themselves in court if a claim arises from your actions.

Do they own your ideas and feedback?Yes

Any material submitted to this Website may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted, or used by Sony anywhere in the world, in any medium, forever. Further, Sony is free to use, without any compensation to you, any concepts, ideas, know-how, or techniques contained in any communication you send to the Website for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products using such information. However, you agree and understand that Sony is not obligated to use any such ideas or materials, and you have no rights to compel such use. Transmitted Material
electronics.sony.com/terms-of-use, lines 66–67
In plain wordsSony can use your ideas, feedback, or suggestions however they want, anywhere in the world, forever, without paying you. They can also change or sell your information without needing your permission.

Checked, nothing hostile

  • Does not hand your data to authorities without telling you.

Not covered by these documents

The documents we read do not mention these practices, which usually live in a document we haven’t read yet:

  • Do they sell or share your data?
  • Do they get wide rights to what you post or upload?
  • Do they refuse to let you delete your account?
  • Can they read your private messages?
  • Do they use what you post to train AI?
  • Do they lock you in for a year or more?
  • Can they cut you off any time?
  • Do they track you across sites, apps or places?
  • Do they keep your data after you leave?
  • Do they use your data to target ads?
  • Do they keep rights to your content after you leave?
  • Can your name or photo appear in ads?
  • Do they combine your data across products?
  • Can your data go to a buyer if the company is sold?
  • Are they off the hook if your data leaks?
  • Does your subscription renew by itself?
  • Must disputes be settled in their chosen court?