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Companies / Dell / Privacy Policy

Dell Privacy Policy

3 serious, 2 to watch. Found 7 of 23 practices.
Compare with the other 19 consumer electronics companies we rated →
dell.com/en-us/legal/lp/policies-privacy (8 Oct 2026)
D

Do they sell or share your data?Yes

This may include data collected through cookies, pixels, and similar tracking technologies provided by our service providers and ad tech providers, to help us understand your interactions with our advertisements and measure and improve our marketing efforts; Partners with which we offer co-branded products or services or engage in joint marketin
dell.com/en-us/legal/lp/policies-privacy, lines 283–285
In plain wordsThe company shares your data with advertising networks, social networks, and marketing partners to track your interactions and show you targeted ads. They also share information with partners when working on joint products or promotions.

Do they use what you post to train AI?Yes

Recording stopped Recording Use Microphone Please verify responses. Transparency Statement Stop Response Transparency Statement Hello, I'm a virtual assistant that uses AI to generate responses that may not always be accurate. When using this service, important information should be verified and Controlled Unclassified Information (CUI) should never be shared. Interactions and any information you provide may be logged, retained, and reviewed for quality, security, and service improvement purposes in accordance with the Dell Privacy Statement. Service and product availability may vary by region. Continue Close Canvas {un-modal-title} {un-modal-body-content} Chats saved for 30 days.
dell.com/en-us/legal/lp/policies-privacy, lines 214–235
In plain wordsYour conversations and any information you provide may be recorded, saved, and reviewed to improve the service. This means your data could be used to train and refine the company's AI models.

Do they use your data to target ads?Yes

In some jurisdictions, these controls and choices may be enforceable as rights under applicable law (as described in the “Your Privacy Rights” section). Communication Preferences: You have choices about how we reach you with marketing offers and other uses of your information. To update your preferences, you can: Click “unsubscribe” in any email marketing communications we send you. Go to your MyAccount or visit our Preference Management Center to select your marketing communication choices. Go to our List Removal Page to be removed from receiving marketing-related communications or otherwise indicate which channels you do not want us to use to provide you with marketing communications.
dell.com/en-us/legal/lp/policies-privacy, lines 406–411
In plain wordsThe company uses your information to send you marketing offers, but you can choose which types of communications you receive or opt out entirely. You can manage these settings through your account or by using the unsubscribe links in their emails.

Do they keep your data after you leave?Partly

We retain personal information for as long as necessary for us to accomplish the purposes for which the personal information was collected and for any retention periods specified by applicable law. Such legally prescribed retention periods may vary by area. For customer data, we generally retain this data for the duration a customer is active + 10 years. Please note that additional retention periods may apply should the data concerned be required to be retained to satisfy our legal or other obligations (such as a pending claim, litigation, law enforcement investigation, government audit or other situation requiring records to be preserved).
dell.com/en-us/legal/lp/policies-privacy, lines 420–421
In plain wordsThe company keeps your data for the entire time you use the service plus an additional 10 years after you leave. They may also keep it even longer if required by law or for legal disputes.

Do they track you across sites, apps or places?Partly

This may include data collected through cookies, pixels, and similar tracking technologies provided by our service providers and ad tech providers, to help us understand your interactions with our advertisements and measure and improve our marketing efforts; Partners with which we offer co-branded products or services or engage in joint marketing activities;
dell.com/en-us/legal/lp/policies-privacy, lines 283–285
In plain wordsThis clause allows the company and its partners to use tracking technologies like cookies and pixels to monitor your activity across different websites and services. It also permits them to determine your physical location based on your IP address.

Checked, nothing hostile

  • Lets you delete your account or data.
  • Does not hand your data to authorities without telling you.

Not covered by these documents

The documents we read do not mention these practices, which usually live in a document we haven’t read yet:

  • Do you give up the right to sue?
  • Do they get wide rights to what you post or upload?
  • Can they read your private messages?
  • Can they change the deal without asking?
  • Do they lock you in for a year or more?
  • Do they refuse responsibility when things break?
  • Can they cut you off any time?
  • Do they keep rights to your content after you leave?
  • Can your name or photo appear in ads?
  • Do they combine your data across products?
  • Can your data go to a buyer if the company is sold?
  • Are they off the hook if your data leaks?
  • Does your subscription renew by itself?
  • Do you pay their legal bills?
  • Must disputes be settled in their chosen court?
  • Do they own your ideas and feedback?